Shipping & Delivery Policy

This Shipping & Delivery Policy is issued by BHAKTILOK APPS MARKETPLACES LLP for MeraTune, a digital mobile application available on Google Play. It explains how access and digital content are delivered. There is no physical shipping.

1. No physical shipping

We do not ship physical goods. There are no courier deliveries, packing slips, postal addresses for product dispatch, or tracking numbers for MeraTune purchases or subscriptions.

2. How you receive the product

• App download: Install MeraTune from Google Play on a compatible Android device.
• Subscription access: After a successful ₹9 eMandate setup and/or ₹299 monthly subscription payment (via Google Play Billing and/or other supported payment methods), premium features are unlocked digitally inside the app.

3. Delivery timeline

• Standard digital delivery: usually immediate after payment confirmation and successful account / entitlement sync
• Delayed delivery: may occur due to payment verification delays, Google Play processing time, network issues, or temporary server outages

4. Delivery area

Delivery is worldwide via Google Play where the app is published, subject to Google Play country availability, device compatibility, and local laws. No geographic shipping address is required.

5. Failed or delayed delivery

If you paid successfully but did not receive access within a reasonable time, contact us with your Google Play order ID or transaction details. We will investigate and restore access or guide you through a refund as per our Cancellation & Refund Policy.

6. Requirements for delivery

• Compatible Android device and supported OS version
• Working internet connection
• Valid Google account (for Play download / Play Billing)
• Signed-in MeraTune account where features require login

7. Contact for delivery issues

Legal entity: BHAKTILOK APPS MARKETPLACES LLP
Email support@meratune.com, call +91 XXXXX XXXXX, or write to India.